Taipei Medical University (TMU) strives to create an environment that supports the academic and professional staff to develop expertise and enjoy their work. In addition to the staff lounge space for the academics and professionals to socialize and relax, TMU has a strong staff health program consisting of access to gymnasium facilities, free physical fitness courses, and annual health check to help colleagues develop their own exercise routines and improve understanding of health improvement behavior.
TMU also places great emphasis on mental health and fund employee assistance program (EAP) with confidential psychological counseling services.
Issues affecting the individuals’ mental health could include family, self-exploration, interpersonal relationships, work adjustment, stress adjustment, and emotional management. The counseling services help employees increase self-awareness, adjust their mental state, or seek solutions to subsequently initiate changes or adjustments. Based on the different situations, the counseling services also help employees regain interpersonal relationships and a sense of calm, freedom, and fulfillment. Due to the shift to remote work and other forms of working during the pandemic, the potential stress of family and work has increased. TMU continues to provide counseling services to help staff members address and respond to the challenges at work and in life.
On October 1st, 2021, Taipei Medical University Hospital established a holistic care center for employees. Based on the Holistic and Universal Model of Resilience (HUMOR) framework, the center is promoting the importance of employee care.
Resilience, also known as the ability to recover, is a concept applied across medical, psychological, educational, management, engineering, political and many other fields. In addition to personal resilience, it also includes the resilience of the system or the overall organization. According to studies, the resilience of an organization depends on the resilience of the department, and the resilience of the department depends on the resilience of each individual member.
The resilience of the individual must be balanced and taken care of from the perspective of whole-person by finding the best formula that includes dimensions such as physical resilience, psychological resilience, spiritual resilience, and social resilience. The HUMOR framework captures these essentials required for the development of resilience and has been effective guidance in our employee care actions.