UK’s student slump

A more welcoming tone from the new Labour government towards international students has helped to slow the decline in applications to UK universities. But the traditionally strong recruitment levels needed to balance the books remain a long way off at many institutions.

Indeed, a recent analysis of risk factors by three academics from Sheffield University’s accountancy department concluded that four or five universities were close to bankruptcy. Many more institutions would also have to take drastic action, including multiple course closures and property sales, to avoid joining them. Although Vice-Chancellors are hoping for an increase in fees for UK students in October’s budget, a recovery in the international student market is equally urgent.

The factors at play are more complex than the more doom-laden reports have suggested, not least because Australia and Canada – two of the main rival recruiters – are both capping international student numbers. Some UK universities – generally the more highly-ranked institutions – are still in a relatively stable position, some levels of course are suffering more than others, and there is no uniform decline between countries in the numbers heading for Britain and Northern Ireland.

Over recent decades, UK universities’ recruitment of international students has been a story of uninterrupted success, as they benefited from a strong reputation and an English-speaking environment. Brexit caused the first ripple, as the numbers coming from EU countries plummeted, although the financial damage was limited because they had paid the same fees as their UK counterparts and their places were filled by students from other countries paying much more. In fact, the number of international students from outside the EU almost doubled, reaching a record 750,000 last year – far in excess of the official target of 600,000.

By then, however, immigration had become a dominant political issue for a Conservative government threatened by the rise of the right-wing Reform Party. Although polling showed that public concern about rising legal and illegal immigration did not extend to international students, their numbers were easier to control and would contribute to ministers’ desired overall decline. In particular, a ban on bringing dependants for undergraduate and most taught postgraduate courses, introduced at the start of this year, had a dramatic effect. There was even consideration given to withdrawing international students’ right to work for two years after graduation, which was reintroduced only in 2020. A rapid review by the government’s Migration Advisory Committee eventually recommended retaining the scheme, but the process added to concerns among potential applicants.

Deposits for places on courses starting this autumn are down more than a third, according to Enroly, a web platform for managing international enrolment, and even this figure is an improvement on May’s figure, which put the drop at over 50 percent. The declines were particularly sharp among students from Nigeria and India – 63 percent and 43 percent respectively – both of which are nationalities which are more than averagely likely to bring dependants when studying abroad.

The latest UK figures for undergraduate entry show international acceptances down only marginally on 2023, although still well below pre-pandemic numbers. But undergraduates are less likely than postgraduates to bring dependants and universities are braced for less encouraging figures later in the year when admissions are no longer dominated by first degree entrants.

There had been fears that this summer’s riots following the murder of three young girls in Southport might prove a further disincentive to international students considering the UK. But the short-lived nature of the disturbances and tough action against many of those participating appear to have dampened the effect.

Bridget Phillipson, the Education Secretary, has gone out of her way to reverse the negative impression given to international students by the last government. In a video aimed at both potential applicants and universities, she said: “While this government is committed to managing migration carefully, international students will always be welcome in this country. The UK wouldn’t be the same without them.“

She added: “Students benefit from coming to the UK, and we benefit from them being here. But I don’t see this as a hard-nosed transactional relationship. It’s not just about GDP, balance sheets or export receipts. No, my passion is for an open, global Britain – one that welcomes new ideas. One that looks outward in optimism, not inward in exclusion.“

However, this does not imply the scrapping of the ban on dependents. When asked in a television interview whether the visa rules would be reversed, Phillipson responded: “We don’t intend to change that.” More positively, she has also confirmed that the right to work at the end of a course would remain.

Many universities – particularly those with the lowest entry standards – remain braced for continuing serious declines in international enrolments. Home Office figures published in August showed that while the decline in sponsored study visas had slowed to 16 percent at the height of the admissions season, the drop in applications from dependents was over 80 percent.

Those responsible for international recruitment at UK universities will be hoping that Canada’s intention to reduce the number of study permits by more than a third and Australia’s announcement of a new quota system for each university and college will redirect some applicants their way. In particular, the Australian controls are expected to affect the popular, large, research-intensive universities disproportionately.

There are other players in the increasingly competitive international student market, however. In Asia, Japan, South Korea and Malaysia are all boosting their recruitment efforts. The Japanese government has set a target of 400,000 international students by 2033 and has launched its first official video promoting the country as a study destination. European countries are also increasing their international enrolments, promoting degrees taught in English with low or no fees. Germany, in particular, has seen a surge in student numbers.

In the UK, a variety of responses include the search for new markets, with countries such as Kenya and Nepal showing big increases in the numbers recruited, albeit from a small base. There has also been significant growth in transnational education (TNE), especially in China, which has been sending fewer students to the UK. China now licences two overseas campuses and 47 joint institutes with UK universities, and it has been reported that almost 80 percent of UK universities are involved in TNE projects.

Read the article on QS Insights Magazine.

Scrolling to success

Social media is now one of the first points of contact for international students when researching different higher education providers. According to the 2023 QS International Student Survey, more than half (56 percent) of prospective international students are using Instagram to research study abroad opportunities. Students are also frequently researching potential options on Facebook, LinkedIn, X and even TikTok .

But unlike traditional student-focused content, social media is constantly changing and evolving, with trends moving quickly and content creators expected to keep up daily. This, in turn, makes it difficult for business schools to stay updated and adapt fast enough to keep their content relevant and engaging.

The TikTok dilemma

University recruitment teams now face an additional challenge with the recent concerns surrounding TikTok’s data security and the company’s links to the government in Beijing. The new legislation signed by US President Joe Biden will make the platform illegal in the US unless TikTok’s Chinese parent company, Bytedance, agrees to sell it to a non-Chinese company.

If access to TikTok is restricted, universities that heavily rely on on the short-form video sharing app as their main communication channel may lose a crucial platform for reaching and engaging prospective students, states Sunmin Lee, Community Marketeer at Nyenrode Business University in the Netherlands. She says the ban would particularly impact the younger demographic who favour TikTok.

Interestingly, Nyenrode Business University does not use TikTok in their marketing. “We are concerned that using TikTok might seem less professional for an academic institution,” says Lee.

Like many smaller institutions, Nyenrode does not have a dedicated social media team to effectively leverage platforms and trends. “TikTok demands time, creativity and budget to establish a strong presence, and setting up a way to measure the ROI,” explains Lee. “Also, some colleagues are concerned about privacy and security issues, as well as regulatory uncertainty.”

Virtual tours, open houses, and webinars have become popular communication channels for Nyenrode to connect with potential students. These digital interactive channels offer inclusive access for international and distant students and have increased in popularity since the pandemic.

When it comes to social media marketing, striking the right balance between professional branding and authentic, relatable content is not easy, but essential, explains Lee. Overly polished or promotional content can be off-putting to prospective students.

This is why the business school encourages User Generated Content (UGC) and asks current student and alumni to serve as student ambassadors, asking these individuals to share their experiences, campus life, and academic journeys.

“Younger generations today value trustworthy and authentic content due to the vast amount of information available online,” says Lee.

Organic content over paid

There has been a noticeable shift to these types of authentic and UGC posts. When it comes to social media in student recruitment, the trend is moving away from paid, sponsored posts, and towards organic content, explains Alexander Damev, Senior Learning & Education Consultant at WU Executive Academy: “It’s more word of mouth.”

The Austrian-based institution tailors its content for each social media channel, with each one serving a different purpose. Offering executive programmes in business and law, the institution finds that LinkedIn is its strongest platform where its target audience is the most active, while it uses Instagram and Facebook to share entertaining content and YouTube for longer-form videos such as webinars.

“We encourage students to tag us in their posts so we can reshare their content. We invite our students and alumni to share their promotions and career moves with us, which we feature in our career moves section,” says Damey.

“In the past, we also selected specific students to take over our Instagram account for 24 hours, providing real-life content from classes, international immersions, and more.”

Hult International Business School in the US is another institution jumping on this trend. Faculty frequently collaborate with student ambassadors who create relatable content for TikTok and Instagram.

“The landscape of student recruitment is changing due to rising costs of paid search and social channels, prompting us to invest in a robust strategy to boost organic growth,” explains Ku Chung, Chief Marketing Officer at Hult, which has campuses around the world.

“Although platforms like TikTok have not yet significantly impacted our recruitment strategies, we are seeing a steady growth as well as strong results in our paid efforts. We recognise TikTok’s potential and are planning to enhance our presence through a targeted content strategy and investing more in our video production,” he adds.

Growing demand for video

Since 2020, there has also been a shift towards short-form videos, as seen with the popularity of TikTok posts, Instagram reels and Youtube Shorts. Three-quarters of people in the US watch short-form video content on their phone, according to a new report by Inside Intelligence.

Belgium’s Vlerick Business School has noticed this growing demand for short-form videos amongst potential Master’s students.

“It is evident that the attention span of viewers has changed,” reports Darya Naipak, Marketer and Student Advisor for Master’s programmes at Vlerick Business School. “Despite not posting on TikTok ourselves, we do take into consideration the trend of short video demand for other platforms.”

When it comes to these videos, Naipak says, students expect authentic, high quality but less polished and sterile videos.

To create this type of content, UGC is the way forward. Vlerick works with appointed student brand ambassadors. While these individuals run their own account, the school’s official social media channels frequently reshare and interact with the posts.

Read the full article on QS Insights Magazine.

Filling in the gaps: Japan’s student problem

Japan’s declining population will leave it with 20 percent fewer undergraduates by 2050. What are the challenges the country would face as it tries to close this widening gap? Eugenia Lim reports. 

The Japanese government’s latest forecast of college student enrolment casts a gloomy pall over the future of its universities.

In 2050, the number of Japanese students entering universities is expected to fall about 20 percent to around 490,000 from 630,000 in 2022 according to Japan’s education ministry. This could have serious implications for institutions that rely on enrolment fees for income.

Japan’s declining birth rate hold the blame, with the population of 18-year-olds projected to dip to about 790,000 in 2050, down from the 1.1 million range in recent years.

It is the first time the Japanese government has published the enrolment estimation, which in turn has triggered talk of possible solutions for its higher education institutions to stay competitive. With over 800 universities, many will either merge or be forced to significantly reduce enrolment capacity or shut.

Colleges will also have to look beyond their shores. In March 2023, the Japanese government announced an ambitious goal to get 400,000 international students into the country by 2033, effectively doubling their current cohort within ten years.

Achieving that target will require a delicate balance of maintaining quality education standards and opening its doors to the world.

Language competency

Japan has the infrastructure to provide high quality university education at a relatively affordable price point, but it ranks among the lowest in the Asia Pacific in both the International Faculty and International Student Scores according to the 2023 QS World University Rankings.

A big part of that problem is language competency, says Professor Akiyoshi Yonezawa who is Vice-Director, International Strategy Office at Tohoku University.

He explains that even with Japan’s strong tradition of post-doctoral studies, the country lacks enough academics who have training in the English-speaking education system. “Most of our Japanese top faculties are trained inside Japan, so they don’t really know how to write in English and how to get a grant from the English-speaking system, so that is a very big challenge,” he says.

The problem is more pronounced in areas such as the humanities and social sciences where the language barrier is even more challenging to overcome with qualitative research.

Professor Yonezawa says one of the key priorities for many universities is to address the need for more teachers to teach in English and to provide wider instruction of the English language.

The majority of undergraduate programs in Japan are provided in Japanese, so it is slim pickings for those who do not know the language. While there is currently fewer than 100 undergraduate courses offered in English, there are plans to double that number to attract more foreign students. However, even this may have its limitations.

“We need to transform this structure into a more internationally competitive, acceptable structure,” says Professor Yonezawa pointing to the employability concerns. “If you choose [the] English medium instruction, it is very difficult to get a job in a Japanese company- that is a dilemma.”

More internationally competitive

Language is but one issue at hand. Japanese universities also tend to lack the expertise and capabilities needed to meet their goal of attracting more international students.

“There isn’t any professional position recognised as an international education administrator in Japan,” says Professor Keiko Ikeda, the Vice-Director of the Institute for Innovative Global Education at Kansai University.

Professor Ikeda is also the principal project manager for the Inter-University Exchange Project funded by Japan’s education ministry. The project was developed to nurture Japanese students to work on the international stage and strengthen the global development of the country’s university education.

“International education is getting more complicated, with world affairs requiring more knowledge and skills competency to connect and partner with different stakeholders,” says Professor Ikeda.

More expertise has to be built, she explains, from all parties involved in the international education system, including “faculty, the staff, the senior international officers, senior administrator levels, all the way from the bottom to the top” in order to meet the government’s target.

This has to go hand in hand with diversifying international student recruitment in areas of study. “Japan used to have more of a pull for people who love its language, food and culture,” she says, stressing that more effort must be employed to attract students in areas such as STEM instead.

In order to do so, Japan must also look to other source countries as part of its student recruitment strategy.

Students from China and Vietnam accounted for over 67.5 percent of the total number of international students in 2021. Professor Yonezawa says plans are underway to widen its recruitment of students to Australia, South Asia, and Africa.

Changing mindsets

Another, perhaps more pressing challenge, is addressing the mindset shift needed to prepare Japan as a country that welcomes more international students. The government will have to juggle current needs and expectations of the public, while working on efforts to gear up for the future.

“We have [had] a mindset that we don’t have enough space, opportunity for Japanese citizens for a long time,” says Professor Yonezawa. “The government’s attitude is to first of all meet the learning needs of the Japanese citizens. Even now in public universities, a minority are overseas students.”

Latest data from Japan Student Services Organisation (JASSO) shows that there were 242,444 international students, including Japanese language institute students in 2021. That is down from the 2019 pre-pandemic peak of 312,214, in a nation with close to three million university students.

As recently as February 2023, a government panel of experts proposed that universities in Tokyo’s densely populated 23 wards be allowed to increase their enrolment capacities as a temporary measure. Specifically, the panel called for allowing such increases for information technology-related faculties as part of efforts to nurture talent.

At the same time, the government’s gloomy 2050 enrolment forecast cannot and should not be ignored.

Professor Yonezawa notes the government’s efforts to send out more students including doctoral students abroad, but “this may change our landscape 10 years later, 20 years later”, he says.

However, time is of the essence. The survivors of this existential crisis will be determined by their ability to ramp up language competencies, build their academics and administration’s capacity to welcome international students, and how quickly it can be done.

“They can’t wait for 10 years,” says Professor Ikeda, “I think this has to take place immediately.”

This article was from the QS Insights Magazine, Issue 7. Read the full edition.